That quiet person from accounting who hesitantly raises their hand? They might just deliver the insight that transforms your messaging from good to unforgettable.

This phenomenon isn't just a coincidence. It's collective intelligence in action.

We're constantly primed to react, respond, and move on. But what if the most powerful tool in our communication arsenal isn't speaking clearly but listening deeply?

Those seemingly trivial moments of connection create a currency that pays dividends when we need to collaborate, innovate, or navigate conflict.

Owning our errors and recovering well from them aren't just elements of executive presence—they're fundamental to how we build trust, demonstrate integrity, and nurture relationships with everyone around us.

I have a terrible habit: my husband starts to pose a question, and I respond with a definitive answer without looking into what he's asking about or understanding the scope of his question.

Meetings are a fact of life. And for most of us, they fill a significant part of our working days. In fact, when done well, they are the magic that makes our organizations succeed. So why do we put more thought into our lunch order than planning these crucial gatherings?

Are you familiar with the quote, "comparison is the thief of joy"? Well, I've realized it's also the thief of connection. In a sense, it is the antithesis of the "better together" ideology.